Questions & answers

Commission fees for ticketing.
In addition to the ticket price, a commission is collected from the passenger for the services provided when selling tickets. The commission is charged for each place in the size set by the carrier at negotiated prices.

Commission fees for today are:

Since September 1, 2019, the commission fee (for each seat on the passenger train) is:

- for high-speed Afrosiyоb trains - 8,000 soums;

- for all passenger trains of domestic communication - 15,000 soums;

- for all interstate passenger trains in communication with the CIS countries, the formation of JSC "Uzbekistan Temir Yollari" - 60 000 sum;

- for all interstate passenger trains in communication with the CIS countries, the formation of other states - 60 000 sum;
- for the interstate train Tulpar Talgo No. 001/002 (Almaty - Tashkent - Almaty) - 15 000 sum.

O’ztemiryo’lyo’lovchi JSC
How to buy e-tickets?

Before registration of the order for purchase of the electronic travel paper it is necessary for you to pass authentication on a site or to be registered.

For registration of the new user it is necessary to press the button Registration. In the opened window enter the information to the operating e-mail address, think up and enter the new password (not the password fr om e-mail), confirm new password, press the button «Я не робот», press Button " register». The password should contain not less than 8 signs. On the specified e-mail address the letter will be sent. It is necessary for you to activate an account, having passed under the reference in the letter.

Further the authentication of the user is done on the basis of operating login id.uz or to the e-mail address.

In the field «the departure Station» is entered the station name, whence you want to leave, for example «Tashkent» and choose station from the arising list of stations. In our case «Tashkent PASS CENTER. (УТИ)». УТИ means Uzbekiston temir yullari- Uzbekistan railways. In the field «Station of destination» choose a station of destination, for example, «Moscow KAZAN (MSK)». Choose date of departure and press button «Begin». In case of absence of a train in the named date press button «Back» and choose other date.

From the list of available trains choose the train necessary to you and press «Next».

Then choose car number wh ere there are empty seats and press to «Begin».

Then you can note on the car scheme a place necessary for you (light — free, dark — sold, the chosen place — green). Enter the correct Surname, the Name, the Patronymic, Date of birth, the Gender, document Type, document Number, the State of issuing of the document, the Place of issuing of the document, Type of the tariff and press button «Add». If you need to issue more tickets then repeat procedure. Then press «Next».

Then press acknowledgement of your consent with the public offer and press button «Pay».

Then fill fields «card Number», «Phone number», «card Period of validity» and press to «Continue».

After payment of the electronic ticket on a site the electronic travel paper with requisites of a trip and number of your electronic ticket (14 numbers) is formed.

Then in a ticket office on the basis of your electronic ticket the ticket for the established form of the strict reporting is made out.

Attention! The given instruction is intended only for the help at registration of electronic tickets. For more detailed information click the following link: http://eticket.uzrailway.uz/personalinfo/list.html?lang=en
Where is it possible to buy the ticket?
The train ticket can be bought in railway cash desks or at the station, it is necessary to address only to workers of the station with breastplates (ticket clerks, persons on duty on the station, persons on duty on a hall, agents on issue of references). Apply for additional information on phone 1005.
What discounts are there for children?
The passenger has the right in the train to take with himself free of charge one child aged till five years without granting a separate place. When following with the passenger more than one child aged till five years, one of them is transported free of charge, the others – with 50 percentage discount from tariff cost with granting a separate place. Aged from five till ten years 50 percentage discount from tariff cost with granting a separate place is also provided to children. For children 10 years are more senior have to get tickets, as for adults.
What are the privileges for acquisition railroad tickets?

According to the operating statutes, resolutions of the government of the Republic of Uzbekistan and the Agreement of the CIS of March 12, 1993 "About mutual recognition of the rights for preferential journey for disabled people and participants of the Great Patriotic War, and also persons equated by it" — signed with Heads of governments the right of a free pass by rail is granted once a year (there and back):

a) To the Heroes of the Soviet Union and persons who are awarded the order Slava of three degrees;

b) to disabled veterans of 1 and 2 groups; from among the military personnel, workers and employees got wound and to persons to them equated;

c) to disabled people to liquidators of accident on the CNPP (within the Republic of Uzbekistan).

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Appointment

By the Order of the Chairman of the Board of JSC «O’zbekiston temir yo’llari» nominated:

Appointed to the post:

Since 12 July 2019:

Abdumuradov Akmal Suvanovich – chief engineer of the enterprise «Ko'prik qurilish poyezdi» management of track facilities.

Since 8 July 2019:
Hushvaktov Sherzod Jallovich – Director of "Center for monitoring and diagnosing railway" management of track facilities.

Since 4 July 2019:
Umurzakov Marufjon Murodzhonovich – head of the station Akhangaran UE "Regional railway junction Tashkent".

Since 3 July 2019:
Mamasidikov Muhsinan Musanovic – head of department personnel and trainings;
Mullajanov Bakhtiyor Parpievich – acting head of the unitary enterprise "Regional railway junction Kokand"

Since 5 April 2019:
Avliyokulov Nuriddin Amanovich – Deputy head of 17- road-machine station;

Since 2 April 2019:
Baltabaev Alisher Anvarovich – Head of Information and analytical media center;
Khalilov Timur Shukhratovich – first Deputy head of Information and analytical media center;

Since 1 April 2019:
Gafurov Eldor Nadirjanovich – Head of the station of Bekabad UE "Regional railway junction Tashkent»;

Since 27 March 2019:
Satniyazov Davron Saparniyazovich - Chief engineer of the 279- road-machine station;

Since 20 March 2019:
Kurbanbayev Ruslan Kolbaevich – Head of the 279- road-machine station;

Since 18 March 2019:
Kadirov Rashid Ravshanovich – Deputy head of the UE "Regional railway junction Kokand" – head of the Department of transportation and station work;

Since 15 March 2019:
Malakhova Gulnara Ansarovna – Deputy head of the Department of economic analysis and forecasting;
Bakhabov Jahongir Tursunbaevich – Deputy head of the unitary enterprise "Tashkent regional railway junction" on personnel and social issues;

Since 11 March 2019:
Kadirov Saidazim Bakhtiyarovich – Deputy head of the Department for the operation of locomotives – acting head of the Department of motor-car composition and repair of locomotives;
Nasrullayev Dilmurod Lutfullaevich – Head of Bukhara station -1 UE “Regional railway junction Bukhara”;

Since 5 March 2019:
Sabirov Davronbek Atamuratovich – Head of railway equipment, machines and mechanisms;

Since 1 March 2019:
Nosirov Marufjon Gulomovich – Deputy head of personnel management and training – head of the personnel Department;

Since 21 February 2019:
Sadikov Jahangir Ravshanovich - Deputy head of the Department of agriculture;
Nurmatov Shavkat Shakiraliyevich - Deputy head of the Department of agriculture;

Since 15 February 2019:
Rakhimov Farrukh Furkhatovich– Deputy head of signaling and communication for new construction and the use of new equipment and technologies in equipment, signaling and communications;

Since 14 February 2019:
Rustamov Bahodir Nizamovich – acting Deputy head of the Directorate – head of the Department of technical production and acquisition;

Since February 8, 2019:
Ollaberganov Ollabergan Khaitbaevich – Head director of the UE «Sardoba Temir Yul Agrosanoat Majmuasi»;

Since February 1, 2019

Tulyaganov Shavkat Ubaydullaevich - Head director of the UE “O’zbektemiryo’lekspeditsia”.
Danabayev Fahriddin Urolovich - Head of the Directorate for Development and Operation of the Sardoba reservoir facility.
Juraev Soyibjon Turobovich - Deputy head of the UE "Tashkent Subway" - Head of the Tashkent subway line construction department.

Since January 29, 2019
Maxmudov Elmuradjon Nematovich - the deputy on the staff and regime position of head of the UE "Regional railway junction of Kungrad"

Since November 26, 2018:
Umarkulov Abdumannob Amanbaevich - Deputy Director of UE “O'zbekko'mir”;

Since November 19, 2018:
Jumaev Fazliddin Jurakulovich – Acting Deputy Director the spiritual and educational work of the Samarkand professional college of railway transport;
Erkaev Shuxrat Tashniyazovich - Acting Deputy Director for the administrative and economic part of the Samarkand professional college of railway transport;
Xayrullaev Xusen Nurilloevich – Deputy Head for the Uch-Quduq region of the Unitary Enterprise "Bukhara regional railway junction";
Rustamov Farxod Islomovich – Deputy Head for the Uch-Quduq region - Acting Deputy Head for department of transportation and station operations of the Unitary Enterprise "Bukhara regional railway junction";

Since November 12, 2018:
Kasimov Kosim Xusanovich – Acting Chief Engineer of the Information Center;

Since October 30, 2018:
Achilov Alisher Normuminovich – Acting Head of the special mechanized road station;
Gulamov Abdulaziz Abdullaevich – the pro-rector of the Tashkent institute of engineers of railway transportation on educational work;

Since October 26, 2018:
Muratov Aziz Akbarovich – Acting Head of UE “Eyvalekmaxsustemirbeton”;

Since October 19, 2018:
Tashxodjaev Umid Mo'minxodjaevich – Acting Deputy Head of the center “O'ztemiryo'lxisob”;

Since October 10, 2018:
Ismoilov Komil Safarovich - consultant of the chief sanitary doctor at the central sanitary-epidemiological station;

Since October 8, 2018:

Temirov Djamshid Ablakulovich - Acting head of the Navoi signaling and communications distance line UE "Regional railway junction of Bukhara"
Rakhmatullaev Tohirjon Shukhratullaevich – Acting First deputy head of the main train dispatcher of the single dispatcher center;

Since October 5, 2018:
Qodirov Maksim Kuchkaralievich - Acting Deputy chairman of the consultative management group under the JSC "O’zbekistan Temir Yo’llari";
Kushanov Shukhrat Abdusaidovich – Deputy Head of the department of using locomotives – Acting head of the department of the motor - wagon railway vehicle and locomotives repair;
Soriev Akmal Eshmuminovich - Acting Deputy head for repairing of the department of using locomotives;

Since October 3, 2018:
Ortiqboev Muslim Abdukomil og’li - Deputy Head of road department for innovation and technical development;

Since September 21, 2018
Yusupov Shayjamol Kamiljanovich - Deputy Head of the station "Khavast" of the UE "Tashkent regional railway junction" - acting Head of the station Khavast;
Rusakov Aleksandr Aleksandrovich – Acting Deputy Chief of the Department of Statistics and Accounting - Chief Auditor;
Umarxodjaev Javlonbek Oybekovich – Deputy Head of Capital Construction Directorate - Technical Director for the project "Construction of Tashkent-East Airport";
Bozorov Alisher Shamilovich - Deputy Head of the UE "Regional railway junction of Bukhara" – Head of transport and station operations department;
Musaxodjaev Odilxodja Nasirovich - Head of the station "Oxangaron" of the UE "Tashkent regional railway junction”;
Boboyorov Axmad Jamolovich - Head of the railway distance “Uchkuduk” UE "Regional railway junction of Bukhara";
Ollaberganov Ollabergan Xaitbaevich - Acting Deputy of the UE "Agro-industry railway complex Sardoba";
Danabaev Faxriddin Uralovich – Head of the Directorate for Exploitation and Development of Sardoba Reservoir Facilities;
Eshmuradov Baxodir Kenjaevich - Director of UE "Plant for repair of excavators and caterpillar equipment";

Since July 16, 2018:

Karshiev Oleg Keldiyorovich - First Deputy Head of the Department of Technical and Technological Control;

Since January 22, 2018:
Mukhamedov Rustam Minikhamedovich - acting head department of the Transportation Organization;
Abdiev Azizbek Uktamovich - Deputy Head of the Directorate for Capital Construction;