Questions & answers

Commission fees for ticketing.
In addition to the ticket price, a commission is collected from the passenger for the services provided when selling tickets. The commission is charged for each place in the size set by the carrier at negotiated prices.

Commission fees for today are:

Since November 19, 2019, the commission fee (for each seat on the passenger train) is:

- for high-speed Afrosiyоb trains - 18,000 soums;

- for all passenger trains of domestic communication - 18,000 soums;

- for all interstate passenger trains in communication with the CIS countries, the formation of JSC "Uzbekistan Temir Yollari" - 63 000 sum;

- for all interstate passenger trains in communication with the CIS countries, the formation of other states - 63 000 sum;
- for the interstate train Tulpar Talgo No. 001/002 (Almaty - Tashkent - Almaty) - 43 000 sum.

O’ztemiryo’lyo’lovchi JSC
How to buy e-tickets?

STEP-BY-STEP INSTRUCTIONS FOR PURCHASING E-TICKETS

PRELIMINARY STEP

In the "FROM" field, enter the name of the station from which You want to leave and choose a station from the list of stations that appears. For example "TASHKENT". In the "TO" field, enter the name of the destination station and select the destination station from the pop-up list, for example, "SAMARKAND". In the "WHEN" field, select the departure date and click the "FIND" button. If there are no trains on the selected date, you can see the current train schedule.

STEP 1 – SELECT THE TRAIN

From the list of available trains, select the desired train and the desired class of cars from and click the "SELECT CAR and SEAT" button at the bottom of the screen. For the convenience of users are all available on the selected date of the train with the availability of seats in the cars and the cost of tickets. Please note that at this stage information is shown only about the available seats of the train. In case of their absence the information is not shown. In addition, you can also select other departure dates at the top of the screen. Attention! To proceed to the next step, you need to go through the standard registration and authorization procedure, specifying the name, surname and e-mail address.

STEP 2 - CHOICE OF CAR AND SEAT

Then on the scheme of the car the place is chosen (light-free, dark-sold, the chosen place-green). Also for convenience, additional services provided in the car are displayed: extra food and bed linen. After choosing a place, the user fills in personal passport data and enters all the necessary information in the appropriate fields. If necessary, you can select the "Add child" function. Thus, an adult passenger can register a child up to five years old in his seat free of charge. Also, if necessary, you can select seats for 3 more passengers and enter all the necessary data. Then you need to click "CONFIRM ORDER".

Attention! The passenger's personal data must correspond to the data specified in the identity document. If you issue an electronic ticket to a country where a passport is required, the ticket is issued exclusively for it (for example, Tashkent-Rybachye). If you issue a ticket outside Uzbekistan with children, then in accordance with the established procedure it is necessary to issue a ticket for a child with a child's passport. If you are a non-resident of the Republic of Uzbekistan, the electronic ticket is also issued on the passport with which the passenger intends to travel. If the personal data in the document are indicated in two fonts (Cyrillic and Latin), the information in the order is filled in Latin font. If the personal data in the document are specified only in Russian, the information in the order is filled in Cyrillic. In case of an error in the personal data of passengers or details of documents proving their identity, you need to make an adjustment before the payment of the order.

STEP 3-ORDER CONFIRMATION

At this stage, the passenger must check all the data entered. If the input is correct, it is necessary to put a "tick" at the bottom of the screen before the inscription "I agree to the Terms of purchase of electronic tickets" and click "ENTER CARD and PAY".

Attention! On the passage of 3 and 4 steps is given 15 minutes. If the passenger does not have time to make payment during this time, the order is canceled.

STEP 4-PAYMENT

Then fill in the fields "card Number", "card validity" and click "CONTINUE". After payment of the electronic ticket on the website the electronic travel document with details of a trip and number of Your electronic ticket (14 digits) is formed. In your personal account you can print out an e-ticket, cancel or restore the electronic registration for the train, cancel the order, as well as make a refund of the e-ticket. Today, only national cards are accepted for payment.

Attention! A printout of an electronic ticket for domestic flights is mandatory, since at the entrance to the station and at the pre-trip inspection by the inspection inspector, a mark is made about the safe passage. If you have issued an electronic ticket for an interstate flight, then in accordance with interstate agreements, you need to get a ticket at the ticket office of the railway station-on a strict reporting form, which will be required to present at the request of inspectors in other States, as well as for travel reporting.

Attention! This manual is intended only to help with the issuance of electronic tickets. For more information, follow the link. https://e-ticket.railway.uz/lang-ru/pravila-pokupki-elektronnykh-biletov.html
Where is it possible to buy the ticket?
The train ticket can be bought in railway cash desks or at the station, it is necessary to address only to workers of the station with breastplates (ticket clerks, persons on duty on the station, persons on duty on a hall, agents on issue of references). Apply for additional information on phone 1005.
What discounts are there for children?
The passenger has the right in the train to take with himself free of charge one child aged till five years without granting a separate place. When following with the passenger more than one child aged till five years, one of them is transported free of charge, the others – with 50 percentage discount from tariff cost with granting a separate place. Aged from five till ten years 50 percentage discount from tariff cost with granting a separate place is also provided to children. For children 10 years are more senior have to get tickets, as for adults.
What are the privileges for acquisition railroad tickets?

According to the operating statutes, resolutions of the government of the Republic of Uzbekistan and the Agreement of the CIS of March 12, 1993 "About mutual recognition of the rights for preferential journey for disabled people and participants of the Great Patriotic War, and also persons equated by it" — signed with Heads of governments the right of a free pass by rail is granted once a year (there and back):

a) To the Heroes of the Soviet Union and persons who are awarded the order Slava of three degrees;

b) to disabled veterans of 1 and 2 groups; from among the military personnel, workers and employees got wound and to persons to them equated;

c) to disabled people to liquidators of accident on the CNPP (within the Republic of Uzbekistan).

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Appointment

By the Order of the Chairman of the Board of JSC «O’zbekiston temir yo’llari» nominated:

Appointed to the post:

From December 30, 2019:
Ortikov Adiz Elmurotovich - deputy chief for mechanization of a specialized track mechanized station;
Fozilov Farrukh Obidzhon ugli - head of the Andijan regional junction UE “Regional railway junction Kokand - head of the Andijan-1 station;
Embergenov Kairat Embergenovich - head of the station Nukus UE “Regional railway junction Kungrad”;
Palimbetov Azamat Sadatdinovich - Head of the Kungrad Station, Unitary Enterprise “Regional Railway Junction Kungrad”;
Rasulov Ramz Alisherovich - Deputy Head of the Department of Technical and Technological Control;
Shodiev Ismoil Kudratovich - Director of the vegetable growing, horticulture and livestock farming "Gulobod-meva" Unitary Enterprise "Regional Railway Junction Tashkent".

Since December 6, 2019:
Rakhmanberdyev Ravshan Rakhmatullaevich - deputy head of the Main department of logistics development and digitalization;

Since December 4, 2019:
Makhamatov Farhad Ergashvoevich - Chief Engineer of the Locomotive Operation Department;

Since December 2, 2019:
Kilichov Umid Ibadullaevich - Deputy Head of department of the economic analysis and forecasting;
Eshmurodov Bahodir Kenjaevich - Director of the unitary enterprise "excavator and track repair plant";
Fayzullaev Abdugani Ismatullaevich - Health Service, chief physician of the station of the sanitary-epidemiological station Khovos;

Since November 28, 2019:
Ibragimov Umidulla Nazrillaevich - acting head of the Main department of logistics development and digitalization;
Karshiev Oleg Keldiyorovich - head of the department of technical and technological control;
Inogamov Ravshan Aleksandrovich - head of the directorate of affairs management;
Muratov Aziz Akbarovich - Director of Eyvalek Machus Temir Concrete JSC;
Rashidov Kamoliddin Tursunalievich - Director of DP "Foundry and Mechanical Plant" Unitary Enterprise "Uztemiryulmashtammir";
Dadakhanov Dilmurod Kazagalievich - First Deputy Head of the Department of Technical and Technological Control;
Sadikov Suratjon Makhamatsadikovich - First Deputy Head of the Militarized Guard Directorate;
Abdurahimov Shodmonkul - Chief Sanitary Doctor of the Center for Central Health Care - Deputy Head of the Medical Service;
Esimbetov Berdiyar Berdigalievich - chief sanitary doctor of the SES station of Kungrad medical service;
Imomov Isomiddin Urokovich - Chief Sanitary Doctor of the SES Station Karshi Medical Service;
Kholmuratov Dilmurod Uralovich - chief sanitary officer of the SES station Termez medical service.

Since November 27, 2019:
Sadriddinov Okiljon Alijon ugli - acting Chairman of the Council of the Youth Union of Uzbekistan Temir Yollari JSC;

Since November 19, 2019:
Baltabaev Alisher Anvarovich - Director of the Information and Analytical Media Center - Advisor to the Chairman of the Board on Information Policy;
Kadirov Sharofiddin Takhirovich - Acting Deputy Head of the unitary enterprise “Ugam-Chotkul State Biosphere Reserve”;
Sharipov Akmal Yusufovich - Acting Chief Engineer of the Capital Construction Department;

Since November 12, 2019:
Tuychiev Abdusalom Mukhitdinovich - head of department of cargo and commercial work;

Since September 24, 2019:
Asomkhojaev Raxmonkhoja Rustamkhoja ogli - head of the department of labor protection, technical and industrial safety;
Akhmedov Sardorbek Khurmatbekovich - Head of the Department of International Cooperation and Foreign Economic Relations;
Saidov Rakhimjon Muratovich - head of the militarized security department;
Tuychiev Abdusalom Mukhitdinovich - acting Head of the department of cargo and commercial work;
Abdurakhmanov Kamoliddin Batirovich - Deputy Head of the Finance Department;
Rukhutdinov Shukhrat Kamiljhanovich - Deputy General Director of UE “O'ztemiryo'lmashta'mir”;
Rakhmanov Rashid Omonovich - acting Head of the Kokand signaling and communication distance unitary enterprise “Regional railway junction Kokand”;
Nurillaev Kamil Aytmuratovich - acting Head of the Karakalpak distance track UE “Regional railway junction Kungrad".
Kosimov Adhamjon Kahramonovich - Deputy Head of the Department of International Cooperation and Foreign Economic Relations;

Since August 21, 2019:
Sharifbaev Axadjon Olimovich - First Deputy Head of the Department of Strategic Development, Marketing and Logistics;
Ikramov Botir Askarovich - Deputy Head of the Department of Strategic Development, Marketing and Logistics.

Since August 13, 2019:
Kadirjanov Akmal Axmatjanovich - Deputy Head of the Department of Technical and Technological Control - Head of the “Kamchiq” Tunnel;
Norimbaev Sunnat Mirzatilla ogli - Head of Angren Station, Regional Railway Junction Tashkent;
Borisov Sergey Aleksandrovich - chief engineer of the “Center for Monitoring and Diagnostics of the Railway” of the railway department.

Since July 31, 2019:
Halikov Tulkin Turgunovich - deputy Head of Security Unitary Enterprise “Toshkent Metro”;
Xodjayev Ulugbek Rustamovich - head of the finance department;
Seydullaev Zakir Ikramovich - director of the sanatorium "Nazarbek";
Khabibullin Ramil Khakimovich - acting deputy head of the Tashkent distance signaling and communications;
Bobozhonov Husayinboy Shekhnazarovich - Deputy Chief Sanitary Doctor of the Central Sanitary and Epidemiological Station of the Medical Service;

Since 12 July 2019:

Abdumuradov Akmal Suvanovich – chief engineer of the enterprise «Ko'prik qurilish poyezdi» management of track facilities.

Since 8 July 2019:
Hushvaktov Sherzod Jallovich – Director of "Center for monitoring and diagnosing railway" management of track facilities.

Since 4 July 2019:
Umurzakov Marufjon Murodzhonovich – head of the station Akhangaran UE "Regional railway junction Tashkent".

Since 3 July 2019:
Mamasidikov Muhsinan Musanovic – head of department personnel and trainings;
Mullajanov Bakhtiyor Parpievich – acting head of the unitary enterprise "Regional railway junction Kokand"

Since 5 April 2019:
Avliyokulov Nuriddin Amanovich – Deputy head of 17- road-machine station;

Since 2 April 2019:
Baltabaev Alisher Anvarovich – Head of Information and analytical media center;
Khalilov Timur Shukhratovich – first Deputy head of Information and analytical media center;

Since 1 April 2019:
Gafurov Eldor Nadirjanovich – Head of the station of Bekabad UE "Regional railway junction Tashkent»;

Since 27 March 2019:
Satniyazov Davron Saparniyazovich - Chief engineer of the 279- road-machine station;

Since 20 March 2019:
Kurbanbayev Ruslan Kolbaevich – Head of the 279- road-machine station;

Since 18 March 2019:
Kadirov Rashid Ravshanovich – Deputy head of the UE "Regional railway junction Kokand" – head of the Department of transportation and station work;

Since 15 March 2019:
Malakhova Gulnara Ansarovna – Deputy head of the Department of economic analysis and forecasting;
Bakhabov Jahongir Tursunbaevich – Deputy head of the unitary enterprise "Tashkent regional railway junction" on personnel and social issues;

Since 11 March 2019:
Kadirov Saidazim Bakhtiyarovich – Deputy head of the Department for the operation of locomotives – acting head of the Department of motor-car composition and repair of locomotives;
Nasrullayev Dilmurod Lutfullaevich – Head of Bukhara station -1 UE “Regional railway junction Bukhara”;

Since 5 March 2019:
Sabirov Davronbek Atamuratovich – Head of railway equipment, machines and mechanisms;

Since 1 March 2019:
Nosirov Marufjon Gulomovich – Deputy head of personnel management and training – head of the personnel Department;

Since 21 February 2019:
Sadikov Jahangir Ravshanovich - Deputy head of the Department of agriculture;
Nurmatov Shavkat Shakiraliyevich - Deputy head of the Department of agriculture;

Since 15 February 2019:
Rakhimov Farrukh Furkhatovich– Deputy head of signaling and communication for new construction and the use of new equipment and technologies in equipment, signaling and communications;

Since 14 February 2019:
Rustamov Bahodir Nizamovich – acting Deputy head of the Directorate – head of the Department of technical production and acquisition;

Since February 8, 2019:
Ollaberganov Ollabergan Khaitbaevich – Head director of the UE «Sardoba Temir Yul Agrosanoat Majmuasi»;

Since February 1, 2019

Tulyaganov Shavkat Ubaydullaevich - Head director of the UE “O’zbektemiryo’lekspeditsia”.
Danabayev Fahriddin Urolovich - Head of the Directorate for Development and Operation of the Sardoba reservoir facility.
Juraev Soyibjon Turobovich - Deputy head of the UE "Tashkent Subway" - Head of the Tashkent subway line construction department.

Since January 29, 2019
Maxmudov Elmuradjon Nematovich - the deputy on the staff and regime position of head of the UE "Regional railway junction of Kungrad"

Since November 26, 2018:
Umarkulov Abdumannob Amanbaevich - Deputy Director of UE “O'zbekko'mir”;

Since November 19, 2018:
Jumaev Fazliddin Jurakulovich – Acting Deputy Director the spiritual and educational work of the Samarkand professional college of railway transport;
Erkaev Shuxrat Tashniyazovich - Acting Deputy Director for the administrative and economic part of the Samarkand professional college of railway transport;
Xayrullaev Xusen Nurilloevich – Deputy Head for the Uch-Quduq region of the Unitary Enterprise "Bukhara regional railway junction";
Rustamov Farxod Islomovich – Deputy Head for the Uch-Quduq region - Acting Deputy Head for department of transportation and station operations of the Unitary Enterprise "Bukhara regional railway junction";

Since November 12, 2018:
Kasimov Kosim Xusanovich – Acting Chief Engineer of the Information Center;

Since October 30, 2018:
Achilov Alisher Normuminovich – Acting Head of the special mechanized road station;
Gulamov Abdulaziz Abdullaevich – the pro-rector of the Tashkent institute of engineers of railway transportation on educational work;

Since October 26, 2018:
Muratov Aziz Akbarovich – Acting Head of UE “Eyvalekmaxsustemirbeton”;

Since October 19, 2018:
Tashxodjaev Umid Mo'minxodjaevich – Acting Deputy Head of the center “O'ztemiryo'lxisob”;

Since October 10, 2018:
Ismoilov Komil Safarovich - consultant of the chief sanitary doctor at the central sanitary-epidemiological station;

Since October 8, 2018:

Temirov Djamshid Ablakulovich - Acting head of the Navoi signaling and communications distance line UE "Regional railway junction of Bukhara"
Rakhmatullaev Tohirjon Shukhratullaevich – Acting First deputy head of the main train dispatcher of the single dispatcher center;

Since October 5, 2018:
Qodirov Maksim Kuchkaralievich - Acting Deputy chairman of the consultative management group under the JSC "O’zbekistan Temir Yo’llari";
Kushanov Shukhrat Abdusaidovich – Deputy Head of the department of using locomotives – Acting head of the department of the motor - wagon railway vehicle and locomotives repair;
Soriev Akmal Eshmuminovich - Acting Deputy head for repairing of the department of using locomotives;

Since October 3, 2018:
Ortiqboev Muslim Abdukomil og’li - Deputy Head of road department for innovation and technical development;

Since September 21, 2018
Yusupov Shayjamol Kamiljanovich - Deputy Head of the station "Khavast" of the UE "Tashkent regional railway junction" - acting Head of the station Khavast;
Rusakov Aleksandr Aleksandrovich – Acting Deputy Chief of the Department of Statistics and Accounting - Chief Auditor;
Umarxodjaev Javlonbek Oybekovich – Deputy Head of Capital Construction Directorate - Technical Director for the project "Construction of Tashkent-East Airport";
Bozorov Alisher Shamilovich - Deputy Head of the UE "Regional railway junction of Bukhara" – Head of transport and station operations department;
Musaxodjaev Odilxodja Nasirovich - Head of the station "Oxangaron" of the UE "Tashkent regional railway junction”;
Boboyorov Axmad Jamolovich - Head of the railway distance “Uchkuduk” UE "Regional railway junction of Bukhara";
Ollaberganov Ollabergan Xaitbaevich - Acting Deputy of the UE "Agro-industry railway complex Sardoba";
Danabaev Faxriddin Uralovich – Head of the Directorate for Exploitation and Development of Sardoba Reservoir Facilities;
Eshmuradov Baxodir Kenjaevich - Director of UE "Plant for repair of excavators and caterpillar equipment";

Since July 16, 2018:
Karshiev Oleg Keldiyorovich - First Deputy Head of the Department of Technical and Technological Control;

Since January 22, 2018:
Mukhamedov Rustam Minikhamedovich - acting head department of the Transportation Organization;
Abdiev Azizbek Uktamovich - Deputy Head of the Directorate for Capital Construction;